Returns & Exchanges

At Something Went Wrong, we believe your fashion choices should be mistake-free, which is why we offer a 30-day window for all returns and exchanges. Items must be in their original condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by our system and securely package your items in their original box.

• 3.
  Drop Off Package

  Take your package to any authorized carrier location or schedule a pickup to send your items back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.