Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. You can cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Something Went Wrong is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.